Privacy Policy
This privacy policy explains how Kala Communications ("we", "us", or "our") collects, uses, and protects information when you visit our site or use our online platform.
Kala Communications is committed to protecting your privacy and handling your data in a transparent manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.
Information We Collect
We collect different types of information in connection with our service:
Information you provide to us directly: This includes information you give us when you contact us, sign up for services, or interact with our platform. This might include your name, contact details, or any other information you choose to provide.
Information collected automatically: When you access or use our site, we may automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, referring URLs, information about your interaction with our site, and other technical data.
Information from other sources: We may receive information about you from other sources, such as public databases, joint marketing partners, and social media platforms, consistent with your privacy settings on those platforms.
How We Use Your Information
We use the information we collect for various purposes, including to:
Provide, operate, and maintain our service.
Communicate with you, respond to your inquiries, and provide support.
Send you technical notices, updates, security alerts, and support and administrative messages.
Improve, personalize, and expand our service.
Understand and analyze how you use our service.
Develop new products, services, features, and functionality.
Detect, prevent, and address technical issues and security incidents.
Comply with legal obligations.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
With service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, and marketing assistance.
For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
With your consent: We may share your information with third parties when we have your explicit consent to do so.
In connection with business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security system is impenetrable and we cannot guarantee the absolute security of your information.
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the postal address provided below.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is provided in our Cookie Policy, which is incorporated by reference into this Privacy Policy.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by postal mail at:
Kala Communications
301, Pinnacle Towers,
Linking Road,
Bandra West,
Mumbai, Maharashtra,
400050,
India